Withdrawing Back to Your Wallet
When your balance has real-money rounds sitting in it, sending funds back to your DANA, OVO or GoPay wallet is handled from the same cashier section used for deposits. The withdrawal request needs to match the wallet you deposited from — we enforce this to keep your account secure. After submitting, the status updates in your transaction history so you can track
exactly where the payout is. We do not put hard speed numbers here because processing can vary; what we do commit to is that every request is handled in the order it is received and you can follow its status in real time.
- Head to cashier — withdraw tab — Open your account, tap cashier, then choose the withdrawal section from the payment menu.
- Select matching wallet — Choose the same DANA, OVO or GoPay wallet you used for your last deposit — our system pre-fills the wallet number.
- Enter amount and submit — Key in the withdrawal amount, double-check the wallet number on screen, then confirm the request.
- Track in transaction history — Your transaction history tab shows a live status for the payout — pending, processing or sent to wallet.